Whether you are providing customer services or you need customer services... deliver the best and demand top-notch support.
To truly understand e-commerce and the importance of customer services, do some of your own personal buying on the Web. You'll get a sense of what a customer feels like doing business on the Web.
Notice what makes you feel...
good, successful, smart, appreciative and appreciated. Integrate good customer service practices into your own online business.
Notice what...
peeves or frustrates you, what makes you doubt certain vendors. Do
you do anything like that in your business? If so... improve it!
It starts with excellent customer service from your Web Host
A web hosting service must offer free unlimited technical support. Either by e-mail, or more ideally, by phone.
Test this before you sign up ... e-mail them a tough question. If you don’t get an answer within 2-3 hours of calling or e-mailing, look elsewhere. Bad customer service.
To improve your e-commerce customer services and discover how to get the most out of your web hosting services click on the customer service button below.
Discover how to get the most out of online customer service... today.
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